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Santander Río Bank it is one of the largest in Argentina, with more than 3 millions active clients and more than 300 locations and many awards as a digital innovator. They was facing a serious challenge when they realized that his most important plattform was relying on interfaces and patterns that was being rapidly phased out across his clients.
Back in 2015 I had the opportunity to be part of Agencia EGO team and start a huge challenge: Redesign of the Online Banking and Mobile app experience from scratch.
Luckily we had a many experts and we started in framing a strong UX strategy. Also, working with other consultants and agencies at getting cuantitative and cualitative insights, lead us the way and support to efficiently deliver the necessary results and most important solutions.